Privacy Policy
Last Updated: March 03, 2026
At Silkmist, accessible from https://silkmist.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Silkmist and how we use it.
1. Information We Collect
When you visit Silkmist, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
- Personal Information: Name, shipping address, billing address, payment information (including credit card numbers), email address, and phone number.
- Device Information: IP address, time zone, and web browser details.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process and fulfill your orders (including shipping and providing you with invoices).
- Communicate with you (Order confirmations, support, and updates).
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services (only if you opt-in).
3. Sharing Your Personal Information
We do not sell, rent, or trade your personal information to third parties. We only share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- We use service providers to power our online store (e.g., Shopify/WooCommerce).
- We use Google Analytics to help us understand how our customers use the Site.
4. Security (SSL)
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your sensitive information is encrypted using Secure Socket Layer (SSL) technology.
5. Cookies
Silkmist uses ‘cookies’ to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content.
6. Your Rights (CCPA/GDPR)
As a USA-based store, we comply with relevant privacy laws. If you are a resident of certain states (like California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
7. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, please contact us:
- Email: support@Silkmist.shop
- Address: 185 Manton Ave, Providence, RI 02909, United States
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)